https://patriotpharmaotc.com/ – Terms of Service

OVERVIEW

NON Prescription Products

Welcome to Patriot Pharma OTC (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, mobile applications, and services (collectively, the “Services”) through which we sell over-the-counter pharmaceutical products.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

ELIGIBILITY

You must be at least 18 years of age to use our Services. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

ACCOUNT REGISTRATION

To purchase products through our Services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

PRODUCTS AND SERVICES

Product Information

We strive to provide accurate descriptions, pricing, and availability information for all products. However, we do not warrant that product descriptions, pricing, or other content on our Services is accurate, complete, reliable, current, or error-free.

Over-the-Counter Products

All products sold through our Services are over-the-counter medications and products that do not require a prescription. We do not sell prescription medications through our Services.

Product Use

You acknowledge that you are solely responsible for ensuring that any product you purchase is appropriate for your intended use. Always read and follow all product labels, warnings, and directions before use.

ORDERING AND PAYMENT

Ordering

When you place an order, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent activity.

Payment

We accept credit card. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your order (including any applicable taxes and shipping charges).

Pricing and Taxes

All prices are shown in USD and do not include taxes and shipping charges, which will be added at checkout. We reserve the right to change prices at any time without notice.

INTELLECTUAL PROPERTY

All content on our Services, including but not limited to text, graphics, logos, images, and software, is our property or the property of our licensors and is protected by intellectual property laws. You may not use, reproduce, distribute, or modify any content from our Services without our prior written consent.

USER CONDUCT

You agree not to:

• Use our Services for any illegal purpose
• Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity
• Interfere with or disrupt the operation of our Services
• Attempt to gain unauthorized access to any portion of our Services
• Use any data mining, robots, or similar data gathering and extraction methods
• Post or transmit any content that is unlawful, threatening, abusive, defamatory, or otherwise objectionable

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES.

HEALTH DISCLAIMER

The information provided through our Services is for informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Never disregard professional medical advice or delay in seeking it because of something you have read on our Services.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Patriot Pharma OTC or it’s subsidies, its officers, directors, employees, agents, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys’ fees, arising from or relating to your use of our Services or any violation of these Terms.

CHANGES TO TERMS

We reserve the right to modify these Terms at any time. If we make material changes to these Terms, we will notify you by email or by posting a notice on our Services. Your continued use of our Services after such modifications constitutes your acceptance of the modified Terms.

TERMINATION

We may terminate or suspend your account and access to our Services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the USA and Canada, without regard to its conflict of law provisions.

ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding our Services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning our Services.

CONTACT INFORMATION

If you have any questions about these Terms, please contact us at:

Customer Support: support@patriotpharmaotc.com
Patriot Pharma OTC
300 W 41 St Suite 202A
Miami Beach 33140
1-519-317-0990
By using  patriotpharmaotc.com, you acknowledge understanding and accepting these terms.

Delivery Policy

Order Processing and Shipping

At Patriot Pharma OTC, we strive to provide efficient and reliable delivery services for all our products. This policy outlines our standard procedures for processing, packaging, and delivering your orders.

Processing Time

All orders are processed and packaged within 3 business days of purchase confirmation. Business days are Monday through Friday, excluding public holidays.

Shipping Time

Once your order has been shipped, you can expect delivery within 5-10 business days. Please note that delivery times may vary based on destination and other external factors.

Shipping Confirmation

You will receive a shipping confirmation email with tracking information once your order has been dispatched. This allows you to monitor the progress of your delivery.

Shipping Carriers

We work with reputable shipping carriers to ensure your products arrive safely and on time. The specific carrier used may vary depending on your location and the nature of your purchase.

International Shipping

For international orders, additional customs fees, taxes, or duties may apply. These charges are the responsibility of the customer and are not included in our shipping fees.

Delivery Issues

In the event of any delivery issues or delays, please contact our customer service team at support@patriotpharmaotc.com. We will work promptly to resolve any concerns regarding your shipment.

Holiday Periods

During peak holiday periods, processing and shipping times may be extended. We will communicate any anticipated delays through our website and email notifications.

Returns and Refunds

Please refer to our separate Returns and Refunds Policy for information regarding product returns, exchanges, and refund procedures.

Last Updated: February 2025